Terms and Conditions of Service
These Terms and Conditions of Service (“Terms”) constitute an agreement between Prolife Plus Public Company Limited (the “Company”), the service provider of the online platform under the name “All Living” (the “Website”), and any individual or legal entity who registers as a member to post listings on the Website (the “User”). By accessing or using the Website, the User shall be deemed to have read, understood, and agreed to fully comply with these Terms.
1. Definitions
“Website” means the All Living website and all related systems.
“Company” means Prolife Plus Public Company Limited.
“User” means an individual or legal entity who registers as a member.
“Coin” means a credit unit used for services within the Website.
“Listing” means information relating to the sale or rental of real estate, projects, products, or services published by the User.
2. Nature of Services
The Company provides an online platform through the All Living Website for the following purposes:
Posting listings for the purchase, sale, and rental of real estate, projects, products, and services
Providing a community space for discussions, problem-solving, and information exchange among people interested in residential properties
Purchasing Coins to use the services
Using listing promotion services
The All Living Website serves only as an “intermediary platform” and is not a contractual party to any transaction between the User and the User’s customers.
3. Member Registration
The User agrees to:
Provide accurate and up-to-date information
Be at least 20 years old or have legal authority under applicable law
Be responsible for the use of their own account
The Company reserves the right to suspend an account if false information is found.
4. Coin System
4.1 Coins are credits used exclusively within the All Living Website.
4.2 Coins may be used for:
Posting listings
Promoting listings
Other services as determined by the Company
4.3 Conditions of Coins:
Coins cannot be exchanged for cash.
Coins cannot be transferred to any person who is not a member of the User’s team.
Coins shall be valid for the period specified by the service provider in the package, whether in days, months, or years, starting from the purchase date.
5. Payment
The User must make payment only through the payment channels specified by the Company.
Upon successful payment, the Company will credit Coins to the User’s account.
The Company shall not be responsible for any errors resulting from incorrect information entered by the User.
6. Website Usage Conditions
The User agrees not to:
Post false, deceptive, or misleading information
Violate any law or the rights of other persons
Post duplicate listings or spam content
Use the system in an inappropriate manner
The Company has the right to:
Immediately remove or suspend any listing
Suspend an account without prior notice
7. Content Rights
The User represents and warrants that they have the right to use the content posted in their listings.
The User grants the Company permission to use such content for display, public relations, and marketing purposes of the Website.
8. Service Cancellation
8.1 Cancellation by the User
The User may cancel their user account at any time.
Coins that have already been used cannot be refunded or restored.
The Company reserves the right to cancel any Coin package purchase in all cases, except in the event of a system error.
8.2 Cancellation by the Company
The Company has the right to suspend or cancel an account in the following cases:
Violation of these Terms
Commission of an illegal act
Fraudulent or dishonest use of the system
9. Refund Policy
9.1 Cases Eligible for Refund
System malfunction
The Company cancels the service due to reasons not attributable to the User
9.2 Cases Not Eligible for Refund
Coins that have already been used
Change of mind by the User
Incorrect information entered by the User
Account suspension due to violation of these Terms
Errors caused by the User, such as purchasing the wrong package or product in any case
9.3 Refund Method
In the case of payment by credit card, the customer must notify the administrator within 7 days after the occurrence of the malfunction. The administrator will process the refund through the Omise system.
In the case of payment via QR Code or Mobile App, the customer must provide the relevant information within 3 days after the occurrence of the malfunction. If the 3-day period has passed, the Company reserves the right not to issue a refund. The Website will process the refund on behalf of the Company because the Omise system does not support refunds through such payment channels. The refund will be transferred within 7 business days, excluding public holidays.
10. Limitation of Liability
The Company:
Does not guarantee the accuracy of listing information
Is not responsible for any damages arising from transactions between the User and the User’s customers
Is not responsible for any indirect damages or special damages
11. Personal Data Protection
The Company will collect, use, and disclose personal data in accordance with the Personal Data Protection Act (PDPA).
Further details shall be in accordance with the Privacy Policy.
12. Amendment of Terms
The Company may amend these Terms by announcing the amendments on the Website, and such amendments shall take effect immediately upon publication.
13. Governing Law
These Terms shall be governed by the laws of the Kingdom of Thailand, and Thai courts shall have jurisdiction over any disputes.
14. Contacting the Company
Prolife Plus Public Company Limited
Address: 109/8, 109/9 Sakae Ngam Road, Samae Dam Subdistrict, Bang Khun Thian District, Bangkok 10150, Thailand
Email: [email protected]
Tel: 02-451-6923